Terms & Conditions

Welcome to Tentzo.store! By accessing or using our website and purchasing tent houses from us, you agree to be bound by these Terms and Conditions. Please read this document carefully before browsing our website or making a purchase.

1. General

  • By placing an order through Tentzo.store, you confirm that you are at least 18 years old or have appropriate consent from a parent or legal guardian.
  • These Terms & Conditions may be revised or updated at any time. Continued use of our website indicates your agreement to any such changes.

2. Products & Orders

  • All product descriptions and images on the website are for reference and informational purposes only. We do our best to display the tent house products as accurately as possible, but we do not guarantee that product details are complete, current, or without error.
  • Tentzo.store reserves the right to refuse or cancel orders for reasons including but not limited to pricing errors, product unavailability, or suspected fraudulent activity.

3. Pricing & Payment

  • All prices for our tent house products are listed in INR (unless otherwise noted) and are subject to change without prior notice.
  • Full payment must be made at the time of ordering, through any of the payment options available on our website.

4. Shipping & Delivery

  • Tent houses purchased from Tentzo.store are shipped to the delivery address provided during the time of checkout. Please ensure your shipping information is accurate, as Tentzo.store is not responsible for delays, lost items, or extra charges caused by incorrect details.
  • We provide estimated delivery timelines for your convenience; however, actual delivery may vary due to shipping carrier schedules or other unforeseen circumstances.

5. Returns, Exchanges & Refunds

  • Please refer to our Exchange Policy and Refund Policy for complete information regarding your options for returns, exchanges, and refunds for tent houses ordered from Tentzo.store.
  • To start a return, exchange, or refund process, contact us within 5 days of receiving your order.

6. Intellectual Property

  • All content on this website—including text, photos, logos, and designs—is the intellectual property of Tentzo.store and may not be used, copied, or reproduced without our explicit written consent.

7. Limitation of Liability

  • To the maximum extent allowed by law, Tentzo.store will not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or the purchase and use of our tent house products.

8. Privacy

  • We value your privacy. Please read our Privacy Policy for details on how Tentzo.store collects, uses, and protects your personal information.

9. Contact

If you have questions or concerns regarding these Terms & Conditions, please contact us or email support@tentzo.store.